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Boiler Break-Down Cover With a Better Easier Faster Better Easier Faster Better Easier Faster Better Easier Faster Better Easier Faster Service

Our homecare service plans are designed with your comfort and convenience in mind. With options tailored to suit your needs and budget, we offer comprehensive coverage for your heating and plumbing systems. From routine maintenance to emergency repairs, our plans provide peace of mind knowing that your home’s essential systems are in good hands. With Butches Plumbing and Heating, you can enjoy worry-free living, knowing that help is just a phone call away.

With over 13 years of industry experience, we, a family-run business, prioritise exemplary customer service, evidenced by our positive reviews. Unlike larger corporations, our smaller, close-knit operation allows us to deliver a personalised service tailored to your specific needs. By limiting our customer base, we ensure realistic demands are met promptly. When you contact us, you’ll speak directly to one of our knowledgeable team members: Jack, our director and head engineer; Sam, our lead plumbing and heating engineer; or Karis, our office manager with seven years of industry experience.

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Homecare FAQ's
Have a Question?

Choose from one of three Home Care packages to suit your needs.

Get 50% Off for 3 months on all our Homecare Plans For New Customers

Example: Boiler Cover 50% off for 3 months – £8.33 for 3 months and then £16.66 from month 4 onwards.

– Please note discount will be applied after checkout.

Boiler Cover

Annual boiler service +
Boiler breakdown and controls cover
-
£16.66
£ 8
33
For 3 Months
  • No excess
  • Annual boiler service
  • Boiler and controls
Full Terms & Conditions
50% Off

Heat Cover

Annual boiler service +
Boiler breakdown and controls cover & Central heating cover
£21.66
£ 10
83
For 3 Months
  • No Excess
  • Annual boiler service
  • Boiler and controls
  • Central Heating System
  • Gas Pipes
Full Terms & Conditions
50% Off

Gold Coverage

Annual boiler service +
Boiler breakdown with controls cover & Central heating cover Plus Hot & Cold Internal Pipes
£28
£ 14 For 3 Months
  • No Excess
  • Annual boiler service
  • Boiler and controls
  • Central Heating System
  • Gas Pipes
  • Plumbing Pipework
  • Taps & Toilets
Full Terms & Conditions
50% Off

Join Below for Better Easier Faster Better Easier Faster Better Easier Faster Better Easier Faster Better Easier Faster Service Every time!

Butchs Homecare Policy

Why Choose Our Homecare?

Choose Butch’s Plumbing and Heating for a homecare plan that prioritises your comfort, safety, and satisfaction.  Join today for your total peace of mind.

Affordable Peace of Mind

Starting from just £16.66 per month, our plans offer comprehensive coverage for your heating and plumbing systems without breaking the bank.

Exceptional Customer Service

Enjoy the convenience of speaking directly to a real person when you call—no automated systems, no frustrating queues.

Prompt and Reliable Assistance

Our smaller, close-knit team allows us to offer faster, more personal service, ensuring your issues are addressed promptly and effectively.

What Our Clients Think

Rated 5 out of 5

Frequently Asked Questions

Below you will find answers to the most commonly asked questions about our comprehensive Homecare services. Whether you’re curious about plan details, coverage options, or the benefits of joining Butch’s Plumbing and Heating, we’ve got you covered. Explore the information below to learn how our tailored plans can keep your home warm, safe, and worry-free.

We guarantee to be with you within 24 hours for the initial visit.

For details on what is not covered, please refer to our terms and conditions.

If your boiler is broken, we can assess the issue for a diagnostic fee. Depending on the diagnosis, we may decide to cover it under a policy if you sign up, or we will provide a quote to fix the issue before signing you up.

The minimum term for our homecare plans is 1 year.

An engineer will contact you to complete an initial site visit and bring your documents to sign.

Yes, our normal working hours are 8am till 4pm.  Outside of these hours we can still be contacted via text or WhatsApp on 07864575693

All makes and models of gas condensing boilers and bespoke quotes for oil boilers.

Have a Question?

Send the team a quick message and we’ll be in contact to help with any questions before signup if needed.

butches homecare plans

Terms and Conditions for Homecare Boiler Cover

- £16.66 Per Month -

Boiler cover terms 
* All policies are subject to an initial survey.
* We reserve the right to cancel a policy at anytime.
* Failure to provide the service record for your boiler may result in voiding your contract.
* We cover up to £500 worth of work on the boiler. If its quoted to be higher than this we may deem it ‘beyond economical repair’. At this point a quote will be provided with your 20% discount applied to replace the boiler. We do not cover boiler replacements.
* We do not cover removing sludge from your boiler/ system or the subsequent damage it causes to parts or the system.
* We do not cover when there is a design fault with the system causing an issue.
* We do not cover faults caused by someone else who has tried to fix or improve the boiler/ system.
* Once the terms are agreed and therefore the direct debit is set up you agree to enter into a yearly contract where it can not be cancelled until the renewal date. You do get a 14 day cooling off period where you can cancel anytime free of charge as long as no claim has been made. If a claim has been made there will be a charge depending on the nature of the claim.
* If a claim is made and we are called out to a job where there is no fault present we reserve the right to charge for our time on site and travel. Our minimum charge for any job is £75
* We will not replace your boiler or hot water cylinder. 
* Normal working hours are between 8-4. If we have to attend an emergency callout out of these hours we do charge an out of hours charge of £75 inc vat.

butches homecare plans

Terms and Conditions for Homecare Heat Cover

- £21.66 Per Month -

Heat cover 
* All policies are subject to an initial survey.
* We reserve the right to cancel a policy at anytime.
* Failure to provide the service record for your boiler may result in voiding your contract.
* We cover up to £500 worth of work on the boiler. If its quoted to be higher than this we may deem it ‘beyond economical repair’. At this point a quote will be provided with your 20% discount applied to replace the boiler. We do not cover boiler replacements.
* We do not cover removing sludge from your boiler/ system or the subsequent damage it causes to parts or the system.
* We do not cover when there is a design fault with the system causing an issue.
* We do not cover faults caused by someone else who has tried to fix or improve the boiler/ system.
* Once the terms are agreed and therefore the direct debit is set up you agree to enter into a yearly contract where it can not be cancelled until the renewal date. You do get a 14 day cooling off period where you can cancel anytime free of charge as long as no claim has been made. If a claim has been made there will be a charge depending on the nature of the claim.
* If a claim is made and we are called out to a job where there is no fault present we reserve the right to charge for our time on site and travel. Our minimum charge for any job is £75
* We will not replace your boiler or hot water cylinder. 
* Normal working hours are between 8-4. If we have to attend an emergency callout out of these hours we do charge an out of hours charge of £75 inc vat.
* We do not cover pipes in concrete.
* We do not cover saniflo’s or the appliances there attached too.
* We we won’t replace radiators over 15 years old.
* We do not cover condensate pumps.

butches homecare plans

Terms and Conditions for Homecare Gold Cover

- £28.00 Per Month -

Gold cover 

* All policies are subject to an initial survey.
* We reserve the right to cancel a policy at anytime.
* We do not cover bath or shower seals.
* Failure to provide the service record for your boiler may result in voiding your contract.
* We cover up to £500 worth of work on the boiler. If its quoted to be higher than this we may deem it ‘beyond economical repair’. At this point a quote will be provided with your 20% discount applied to replace the boiler. We do not cover boiler replacements.
* We do not cover removing sludge from your boiler/ system or the subsequent damage it causes to parts or the system.
* We do not cover when there is a design fault with the system causing an issue.
* We do not cover faults caused by someone else who has tried to fix or improve the boiler/ system.
* Once the terms are agreed and therefore the direct debit is set up you agree to enter into a yearly contract where it can not be cancelled until the renewal date. You do get a 14 day cooling off period where you can cancel anytime free of charge as long as no claim has been made. If a claim has been made there will be a charge depending on the nature of the claim.
* If a claim is made and we are called out to a job where there is no fault present we reserve the right to charge for our time on site and travel. Our minimum charge for any job is £75.
* We will not replace your boiler or hot water cylinder. 
* We do not cover sanitary wear, showers or the parts they comprise of, shower pumps, condense pumps or the parts they all comprise of.
* We will repair kitchen, bath and basin taps or offer a basic standard replacement. If you are not happy with the proposed replacement we will fit a tap you supply along as it is like for like with no extra features.
* Normal working hours are between 8-4. If we have to attend an emergency callout out of these hours we do charge an out of hours charge of £75 inc vat.
* We do not cover baths with jets in them.
* We do not cover bidet’s.
* We do not cover inset taps.
* We do not cover garbage disposals.
* We do not cover boiling taps.
* We do not cover pipes in concrete.
* We do not cover saniflo’s or the appliances there attached too.
* We we won’t replace radiators over 15 years old.