Frequently Asked Questions
In our Homecare Plans FAQ section you’ll find answers to the most commonly asked questions about our comprehensive homecare services. Whether you’re curious about plan details, coverage options, or the benefits of joining Butch’s Plumbing and Heating, we’ve got you covered. Explore the information below to learn how our tailored plans can keep your home warm, safe, and worry-free.
We guarantee to be with you within 24 hours for the initial visit.
For details on what is not covered, please refer to our terms and conditions.
If your boiler is broken, we can assess the issue for a diagnostic fee. Depending on the diagnosis, we may decide to cover it under a policy if you sign up, or we will provide a quote to fix the issue before signing you up.
The minimum term for our homecare plans is 1 year.
An engineer will contact you to complete an initial site visit and bring your documents to sign.
Yes, our normal working hours are 8am till 4pm. Outside of these hours we can still be contacted via text or WhatsApp on 07864575693
All makes and models of gas condensing boilers and bespoke quotes for oil boilers.